threads
Page 1 of 1
Mini Truckin General \  Issue with Vi-Air!!!!!!!!

Issue with Vi-Air!!!!!!!!

Mini Truckin General General Discussions
views 170
replies 6
following 7
 
1LowMits94   +1y
So I called & spoke to Ryan at Vi-air on July 15 (wednesday) to check on ordering a part for my 450C (older) Viair compressor.  I asked him if they were the only ones I could order these from or if there might be a distributor that I could get them from more local to me (Viair is in CA, I'm in NC).  He said they were the only ones I could get the piston assembly kit (which is just the piston with the compression ring)and it would be $59 and some change.  I called back in a few mins. and placed the order w/ Ryan. He said he didn't have any tracking info. wednesday so I thought I'd call back today and see what was up.  I emailed a guy (xplicitbaggeds10) here on streetsource that is apparently with viair (his signature says he's with viair in some way) to see if he could track it for me and he told me to call (813)783-8058.  I called that # thinking it was viair and I spoke to Garrett at Hornblasters.  I told him my spill about tracking the order and that I was told to call and track the order. He said well, we don't have your order but we can get the part you need. I waited till viair opened, called back and spoke to a lady named Jessie (she's the one that answered the phone).  She said my order shipped out and that it was a total of $72.17!  I hung up and called straight back to hornblasters.  I spoke to Garret again, told him the order was $72.17 and he was like wow!  I called Ryan back at viair and he said thats how much we charge for the piston.  I said okay, but can you give me any better price of anything.  He said no.  SO....whats up?  I can get the SAME EXACT part through a different company for cheaper than I can the company that makes it!?!?!?!?!?!?!?   WTF IS UP WITH THAT!   Anyone feel me on this one!  If anyone at viair would like to email or speak to me I am scr8pnonu94@aol.com. My name is John.  THIS IS BULL CRAP!!!!
low99maz   +1y

That company will buy alot of the product form the supplier for a cheap price and pass along the savings. The big company (viair) would rather deal with their distributor cause everything is already set-up than deal with a new customer with a small order!
idrgbdy   +1y
i'm sure your problem will get dealt with accordingly. most people never have problems with their viar compressors. everyone i know of that had a problem with a new one got great help and if they had used or old ones, they just bought a rebuild kit and everything worked out.
n2bnlow   +1y

Every Minitrucker I know has issues.
leydbck   +1y
---------------------------------------------Originally posted by 1LowMits94So...whats up?  NObody on here give a crap about a fellow minitrucker with an issue!?--------------------------------------------- I would wait longer than an hour before thinking nobody cares. You asked a pretty specific question during the middle of the day on a monday. Ever think people around here have day jobs that would cause them to not be able to come here until later in the day.Learn some patience. Good luck getting your issue  resolved
Ron_autoloc   +1y
Doesn't Viair have MAP pricing?
bigmike@gauge   +1y
---------------------------------------------Originally posted by Kris_AutolocDoesn't Viair have MAP pricing?---------------------------------------------

You are correct Kris  
Page 1 of 1