PayPal, If you have an account please read

Well many of you online here know me. I own During the past 6 months I have been going through quite a battle with paypal and frankly have given up. IF YOU HAVE A PAYPAL ACCOUNT BEWARE

I have sold parts for over 6 years and in the past couple years started selling online. I started by selling parts on KickAssCustoms them transfered to my own domain CustomParts.biz. I had a customer who ordered a set of Lambo Door Hinges over 8 months ago and he payed me with PayPal. Once I recieved the payment I contacted the distributor and had the hinges shipped out. This customer contacted me for a tracking # which I provided him with. But the customer said that he never recieved them. Of course he contacted paypal and they locked my account and wanted me to provide proof that I had indeed shipped the product which I done. Now 8 months later my account is still locked and until I refund this guy his money paypal said it will stay locked. Which is total ($899)

Now heres the kicker. My wife opened an account and started accepting online payments through it. Now it is locked also, and I have lost yet another $500 because I am going to have to come out of pocket to get this customers order out to him.

I am not in anyway saying that the customer whom ordered the hinges did recieve them. But I proved by the tracking # and information that they were delivered to the address he provided paypal with. I feel that I done all that could be asked for besides having requiring a signature for delivery. I do now require a signature for all orders for this reason. I know what a pain it is having to be there to sign for a package. But now I have no choice but to inconvience my customer and cost them more money by having to require the signature.

So my whole point of this post is to warn all of you "new" Eccomerce people of paypal. It sure is convient to order with that paypal debit card but one customer complains about not getting something and all your moneys gone. Its as simple as that. I have lost a total of $1300!!! I have always tried to have the lowest prices on parts to Help out fellow minitrucker but it is things like this that cost companies like mine. I have made the decision to close my website effective 11-20-05. All orders up to then will be processed and on the morning of the 20th I will remove the site from the net. I have sold alot of parts to guys here on SSM and have enjoyed doing business with each and all of you. It is sad that a company as large as ebay and paypal continue to knock us small guys around like they do. I put this post in the minitruckin section so that all fellow minitruckers can read this and take heed to what I am saying. If you deal with paypal and run a business you will get burned. All it takes is one complaint and your money is gone...........

I have posted in the classifieds section of this site FOR SALE. The person that offers me the most money as of the 20th of this month gets it. I dont care if its $10.

IM DONE

damn man, that hella sux..

Damn Man, Ricky told me about that. I really feel bad for ya! I hope everything somehow works its self out!

damm we all need to be carefull when buying things online

And selling..


This scares me, Daniel have you checked into the "Merchant Accounts"? You're way more established and have a larger customer base so it would probably be good for you.. right now since I'm just geting started it might not be the best idea, until there's more of a risk with amount in my PayPal. Wish the best of luck to you though, hope you can get something settled.