jeebus @ mmw
+1y
Originally posted by impounded dakota
I'll agree, that in most cases, they may have went into this, with good intentions. But, at what point do they start being honest with customers and explaining how far behind they are? Cause it becomes that point, where we start seeing these threads pop up. Initial intentions, i don't think kw or blf went into it intending to screw anyone, but at one point you cross a line when you know your 6, 8, 10 months behind on current orders, and then you continue to tell people, yea, it'll be done in 6 weeks, AND take thier money while doing it.
At what point do these guys realize they need to man up and be honest, and stop with the never ending list of excuses as to why they don't have the product they promised, done on time, or at all. I mean hell, these are the same threads, over and over, same stories over and over, and same excuses, over and over, for the 3rd a-arm company in a row. My long winded point is, none of these people would be in this positiong if they were just honest from the get go, and said, "hey, i'm 10 months behind on these things, do you still want me to put you on the list?" And there you have it, no extra pressure of keeping up with your own lies.
I havent posted anything in this thread, because no matter what i post or try to explain, it wont be heard.
Would it make a difference If i told you that in the begining when these people ordered ONE OFF control arms, arms that we DO NOT offer as a production arm, this is an arm that we have to build from scratch and still make sure its a safe product and does EVERYTHING the customer needs it to do, and were very very clear to them that the time frame to build these could vary from weeks to months? It wouldnt make a differenc to you because youve allready made up your mind on all of this. Thats apparent from your statments.
Would it make a difference if i told you, that in Jon Bilsky (bdy drpt)instance, he was just plain trying to scam us. What if i told you that after we sent alllll of his stuff out to him, all of his One off arms for his ram, the air tanks he needed, three weeks later, at the advice of a member on this forum jon decided to try and do a charge back on his credit card. It would have worked for him if we didnt have all of the tracking numbers with delivery confirmation being delivered to him. HIS credit card company did a 5 week investigation on all of this, and sided with us on the matter, NOT on the side of their own card member. So whos scammin who? that wouldnt matter to you because youve allready made up your mind on all of this.
All i can do is sit at my machine and make parts. I can tell customers how long parts will take, stuff we make as a production part takes 3-4 weeks, stuff that is one off can take as much as 8 months or more. But me telling him that when he calls, means nothing, because all that will happen is they will start to bitch and whine when they decide at a later point that they cant wait that long.
We still ship orders out every day, and thats all we can do. We dont get into the details on here, because as the consumer most of you dont care to hear the side of the producer. We just keep our head down and make parts.