AON-OFFDAHOOK
+1y
Edited: 4/1/2010 9:51:42 AM by AON-OFFDAHOOK
---------------------------------------------Originally posted by nickgbmxGlad to see you were taken care of so well Ben. My room mate Don had his SL500 done by hydroholics, excellent job on the install except the exhaust hanger that doubled as a spot for the line to rest allowing it to move around and rub through the hose. After 2 months it eventually rubbed through the line causing a huge mess, after BUYING a new hose he routed it in a better location and actually fastened it to the car and for the last 8 months it has not been an issue. Nobody at Hydroholics would own up to the mistake and it ended up being Dons fault for "not keeping an eye on it". I thought it was common knowlege that you use the exhaust to rest hydraulic line on, after all it is heat resistant so it should have been fine.---------------------------------------------I would like to personally address this:It's not that we wouldn't "own up" to it. The hose DID LAST for 2 months so it really couldn't be put on us as being an installation error. This car had 17" wheels and sat literally on the ground and like Jimmy said things can shift and could have been dragged through for all we knew. And just like a pilot inspects their plane before taking off, every once in a while the car does need a once-over to avoid a potential future issues that can be avoided. Not saying it was entirely Don's fault for not checking, but it is a mechanical part and things can happen...and every time something happens it's not always our responsibility to fix it. The other side of this story is that Don bought a used (but in great condition) setup from us. During the installation, there was an issue with the pump (not a Hydroholics pump). It was working, but we did detect a small internal leak. We could have let it go and be Don's problem down the road, but rather we installed a brand new Hydroholic pump in it's place which we ate most of our profit to make sure this was done properly.
---------------------------------------------Originally posted by nickgbmxGlad to see you were taken care of so well Ben. My room mate Don had his SL500 done by hydroholics, excellent job on the install except the exhaust hanger that doubled as a spot for the line to rest allowing it to move around and rub through the hose. After 2 months it eventually rubbed through the line causing a huge mess, after BUYING a new hose he routed it in a better location and actually fastened it to the car and for the last 8 months it has not been an issue. Nobody at Hydroholics would own up to the mistake and it ended up being Dons fault for "not keeping an eye on it". I thought it was common knowlege that you use the exhaust to rest hydraulic line on, after all it is heat resistant so it should have been fine.---------------------------------------------I would like to personally address this:It's not that we wouldn't "own up" to it. The hose DID LAST for 2 months so it really couldn't be put on us as being an installation error. This car had 17" wheels and sat literally on the ground and like Jimmy said things can shift and could have been dragged through for all we knew. And just like a pilot inspects their plane before taking off, every once in a while the car does need a once-over to avoid a potential future issues that can be avoided. Not saying it was entirely Don's fault for not checking, but it is a mechanical part and things can happen...and every time something happens it's not always our responsibility to fix it. The other side of this story is that Don bought a used (but in great condition) setup from us. During the installation, there was an issue with the pump (not a Hydroholics pump). It was working, but we did detect a small internal leak. We could have let it go and be Don's problem down the road, but rather we installed a brand new Hydroholic pump in it's place which we ate most of our profit to make sure this was done properly.
tre5
+1y
Yeah, myself and Hydroholics went out of our way for that car. It's funny that all the work I did on that car and all you can think of is a hose that rubbed through. Like Aaron said, it was a used setup... actually one that Aaron had used to prototype the hydroholics 5 dump manifold. When I installed it in Don's car I noticed the pump head seal was leaking. So I pulled the pump out of the car, pulled the seal and inspected it. It was torn, so I drove all the way down to south Phoenix, picked up a new seal from the manufacturer, came home and reversed the order. Then to my excitingment (sarcasim) It was still leaking. So I pulled the pump back out of the car (keep in mind I am filling the tank with oil, the removing the oil everytime it comes in and out), took the pump back apart and noticed why the pump head seal was torn previously. There was a defect in the block (reminder, NOT a Hydroholics pump). So I spoke to Aaron about giving Don a Hydroholics pump because of the issue, afterall he did buy the used setup from Aaron (who never had the leaking issue). Aaron aggreed that we needed to take care of our customer, so Hydroholics ate a pump to make sure the car was done right and would not have any issues. While running the hoses I knew that the car was going to sit on the ground... It was a full size car running 205/40 17's, why wouldn't it? Add to that the car is rear wheels drive... it removes a lot of options for running the hose. However, even on cars that have the room underneath, I always run the hoses with the exhaust. Every car is different, and usually I like to run them above the heat sheilds. The hoses are heat rated and could be hose clamped to the exhaust pipe and never burn through. I am not even sure where Don's car rubbed, but I guess it was a hanger towards the rear??? No one ever said it was Don's fault for not checking on it. I did tell him, and everyone who's car I juice to keep an eye on the setup. Don wanted a free hose for his troubles and hydroholics simply said no. If would have been an immediate issue, like breaking down on the way home, we would have been all over it. I think Hydroholics ended up giving him a hose for cost, which was just to try and meet in the middle of the disagreement.Moral of the story, I guess, is out of all the vehicles I have juiced over the past 2 years while Hydroholics has been around...there is ONE unhappy customer.
Yeah, myself and Hydroholics went out of our way for that car. It's funny that all the work I did on that car and all you can think of is a hose that rubbed through. Like Aaron said, it was a used setup... actually one that Aaron had used to prototype the hydroholics 5 dump manifold. When I installed it in Don's car I noticed the pump head seal was leaking. So I pulled the pump out of the car, pulled the seal and inspected it. It was torn, so I drove all the way down to south Phoenix, picked up a new seal from the manufacturer, came home and reversed the order. Then to my excitingment (sarcasim) It was still leaking. So I pulled the pump back out of the car (keep in mind I am filling the tank with oil, the removing the oil everytime it comes in and out), took the pump back apart and noticed why the pump head seal was torn previously. There was a defect in the block (reminder, NOT a Hydroholics pump). So I spoke to Aaron about giving Don a Hydroholics pump because of the issue, afterall he did buy the used setup from Aaron (who never had the leaking issue). Aaron aggreed that we needed to take care of our customer, so Hydroholics ate a pump to make sure the car was done right and would not have any issues. While running the hoses I knew that the car was going to sit on the ground... It was a full size car running 205/40 17's, why wouldn't it? Add to that the car is rear wheels drive... it removes a lot of options for running the hose. However, even on cars that have the room underneath, I always run the hoses with the exhaust. Every car is different, and usually I like to run them above the heat sheilds. The hoses are heat rated and could be hose clamped to the exhaust pipe and never burn through. I am not even sure where Don's car rubbed, but I guess it was a hanger towards the rear??? No one ever said it was Don's fault for not checking on it. I did tell him, and everyone who's car I juice to keep an eye on the setup. Don wanted a free hose for his troubles and hydroholics simply said no. If would have been an immediate issue, like breaking down on the way home, we would have been all over it. I think Hydroholics ended up giving him a hose for cost, which was just to try and meet in the middle of the disagreement.Moral of the story, I guess, is out of all the vehicles I have juiced over the past 2 years while Hydroholics has been around...there is ONE unhappy customer.
artsar
+1y
I have purchased everything for my hydro set up from Hydroholics other then the pump/dump set up that I picked up locally. I have had no issues with them. Granted I wait on some of the parts, but that was just due to no stock (the threaded power balls) and once they were in they were shipped. I am just thrilled that my car finally lays in the front and without the hydroholics product and customer service it may not even be as close to complete as it is. If I ever juice another car (which I plan to do) I won't even shop around. 1 e-mail will be all it takes. the Hydroholics guys seem to have their shit handled.
I have purchased everything for my hydro set up from Hydroholics other then the pump/dump set up that I picked up locally. I have had no issues with them. Granted I wait on some of the parts, but that was just due to no stock (the threaded power balls) and once they were in they were shipped. I am just thrilled that my car finally lays in the front and without the hydroholics product and customer service it may not even be as close to complete as it is. If I ever juice another car (which I plan to do) I won't even shop around. 1 e-mail will be all it takes. the Hydroholics guys seem to have their shit handled.
JLCHEVY_VC
+1y
my wife has an 09 accord, how much would it cost to do like the white one on here? And how much just for the kit itself? thanks
my wife has an 09 accord, how much would it cost to do like the white one on here? And how much just for the kit itself? thanks
Juiced202
+1y
Hydroholics is definitely major win. I will soon be rocking a 100% Hydroholics setup myself!
LAID TL
+1y
Jermey Juiced my ride and and im totally UNHAPPY....... UNHAPPY i totalled it....... One week before i got to show it, even one time ...... the setup was FLAWLESS , install was amazing CUSTOMER SERVICE was the service that makes you say i wanna do business there again. No Issues drivin it home 700 miles (150 miles outta my way to avoid the snow on I 40). Daily drove it for 2 months, lifted and laid it out about 100,000 times and had one issue but it was my fault !!!! Im so happy with their service im plannin my next build with Hydroholics/Tre5 Customs
Jermey Juiced my ride and and im totally UNHAPPY....... UNHAPPY i totalled it....... One week before i got to show it, even one time ...... the setup was FLAWLESS , install was amazing CUSTOMER SERVICE was the service that makes you say i wanna do business there again. No Issues drivin it home 700 miles (150 miles outta my way to avoid the snow on I 40). Daily drove it for 2 months, lifted and laid it out about 100,000 times and had one issue but it was my fault !!!! Im so happy with their service im plannin my next build with Hydroholics/Tre5 Customs
k24 rd6
+1y
---------------------------------------------Originally posted by Juiced202Hydroholics is definitely major win. I will soon be rocking a 100% Hydroholics setup myself! ---------------------------------------------New car?
nickgbmx
+1y
---------------------------------------------Originally posted by AON-OFFDAHOOKEdited: 4/1/2010 9:51:42 AM by AON-OFFDAHOOK---------------------------------------------Originally posted by nickgbmxGlad to see you were taken care of so well Ben. My room mate Don had his SL500 done by hydroholics, excellent job on the install except the exhaust hanger that doubled as a spot for the line to rest allowing it to move around and rub through the hose. After 2 months it eventually rubbed through the line causing a huge mess, after BUYING a new hose he routed it in a better location and actually fastened it to the car and for the last 8 months it has not been an issue. Nobody at Hydroholics would own up to the mistake and it ended up being Dons fault for "not keeping an eye on it". I thought it was common knowlege that you use the exhaust to rest hydraulic line on, after all it is heat resistant so it should have been fine.---------------------------------------------I would like to personally address this:It's not that we wouldn't "own up" to it. The hose DID LAST for 2 months so it really couldn't be put on us as being an installation error. This car had 17" wheels and sat literally on the ground and like Jimmy said things can shift and could have been dragged through for all we knew. And just like a pilot inspects their plane before taking off, every once in a while the car does need a once-over to avoid a potential future issues that can be avoided. Not saying it was entirely Don's fault for not checking, but it is a mechanical part and things can happen...and every time something happens it's not always our responsibility to fix it. The other side of this story is that Don bought a used (but in great condition) setup from us. During the installation, there was an issue with the pump (not a Hydroholics pump). It was working, but we did detect a small internal leak. We could have let it go and be Don's problem down the road, but rather we installed a brand new Hydroholic pump in it's place which we ate most of our profit to make sure this was done properly. ---------------------------------------------I agree 100% that you guys handled the pump situation like stand up guys. But come on drug through the hose? He would have had to drag through the oilpan,transmission,differential,exhaust, etc to get to the line. Unless there was enough slack in the line for it to hang down 8 inches and rub on the ground which in that case is a complete fumble on your part and im definatly not ruling that out.Its not even the cost of the $50 hose that was the issue, im just confused on why one customer got taken care of so well that you would drive 6 hours each way to fix his car and in this case no effort was made to solve the problem?And i really doubt the hose would fail right where it was resting on the sharp point of the exhaust hanger. I realize that on any modified suspension you have to keep an eye on things but if he was told " I went ahead and just rested the hose on top of your exhaust the entire length of the car and didnt use anything to secure it to the car, but dont worry its heat resistant" he would have kept a closer eye on that area. And the fact that the hose has been replaced and attached properly to the car for 8 months without one issue leads to to belive that it was definatly an installation error. This post wasnt intended to rain on your I LOVE HYDROHOLICS parade but i just want to let everyone know that even the "hydraulic gods" make mistakes every once in a while. With that said, keep up the good work, all your projects come out awesome.
---------------------------------------------Originally posted by AON-OFFDAHOOKEdited: 4/1/2010 9:51:42 AM by AON-OFFDAHOOK---------------------------------------------Originally posted by nickgbmxGlad to see you were taken care of so well Ben. My room mate Don had his SL500 done by hydroholics, excellent job on the install except the exhaust hanger that doubled as a spot for the line to rest allowing it to move around and rub through the hose. After 2 months it eventually rubbed through the line causing a huge mess, after BUYING a new hose he routed it in a better location and actually fastened it to the car and for the last 8 months it has not been an issue. Nobody at Hydroholics would own up to the mistake and it ended up being Dons fault for "not keeping an eye on it". I thought it was common knowlege that you use the exhaust to rest hydraulic line on, after all it is heat resistant so it should have been fine.---------------------------------------------I would like to personally address this:It's not that we wouldn't "own up" to it. The hose DID LAST for 2 months so it really couldn't be put on us as being an installation error. This car had 17" wheels and sat literally on the ground and like Jimmy said things can shift and could have been dragged through for all we knew. And just like a pilot inspects their plane before taking off, every once in a while the car does need a once-over to avoid a potential future issues that can be avoided. Not saying it was entirely Don's fault for not checking, but it is a mechanical part and things can happen...and every time something happens it's not always our responsibility to fix it. The other side of this story is that Don bought a used (but in great condition) setup from us. During the installation, there was an issue with the pump (not a Hydroholics pump). It was working, but we did detect a small internal leak. We could have let it go and be Don's problem down the road, but rather we installed a brand new Hydroholic pump in it's place which we ate most of our profit to make sure this was done properly. ---------------------------------------------I agree 100% that you guys handled the pump situation like stand up guys. But come on drug through the hose? He would have had to drag through the oilpan,transmission,differential,exhaust, etc to get to the line. Unless there was enough slack in the line for it to hang down 8 inches and rub on the ground which in that case is a complete fumble on your part and im definatly not ruling that out.Its not even the cost of the $50 hose that was the issue, im just confused on why one customer got taken care of so well that you would drive 6 hours each way to fix his car and in this case no effort was made to solve the problem?And i really doubt the hose would fail right where it was resting on the sharp point of the exhaust hanger. I realize that on any modified suspension you have to keep an eye on things but if he was told " I went ahead and just rested the hose on top of your exhaust the entire length of the car and didnt use anything to secure it to the car, but dont worry its heat resistant" he would have kept a closer eye on that area. And the fact that the hose has been replaced and attached properly to the car for 8 months without one issue leads to to belive that it was definatly an installation error. This post wasnt intended to rain on your I LOVE HYDROHOLICS parade but i just want to let everyone know that even the "hydraulic gods" make mistakes every once in a while. With that said, keep up the good work, all your projects come out awesome.
DRGN4DR
+1y
---------------------------------------------Originally posted by nickgbmx---------------------------------------------Originally posted by AON-OFFDAHOOKEdited: 4/1/2010 9:51:42 AM by AON-OFFDAHOOK---------------------------------------------Originally posted by nickgbmxGlad to see you were taken care of so well Ben. My room mate Don had his SL500 done by hydroholics, excellent job on the install except the exhaust hanger that doubled as a spot for the line to rest allowing it to move around and rub through the hose. After 2 months it eventually rubbed through the line causing a huge mess, after BUYING a new hose he routed it in a better location and actually fastened it to the car and for the last 8 months it has not been an issue. Nobody at Hydroholics would own up to the mistake and it ended up being Dons fault for "not keeping an eye on it". I thought it was common knowlege that you use the exhaust to rest hydraulic line on, after all it is heat resistant so it should have been fine.---------------------------------------------I would like to personally address this:It's not that we wouldn't "own up" to it. The hose DID LAST for 2 months so it really couldn't be put on us as being an installation error. This car had 17" wheels and sat literally on the ground and like Jimmy said things can shift and could have been dragged through for all we knew. And just like a pilot inspects their plane before taking off, every once in a while the car does need a once-over to avoid a potential future issues that can be avoided. Not saying it was entirely Don's fault for not checking, but it is a mechanical part and things can happen...and every time something happens it's not always our responsibility to fix it. The other side of this story is that Don bought a used (but in great condition) setup from us. During the installation, there was an issue with the pump (not a Hydroholics pump). It was working, but we did detect a small internal leak. We could have let it go and be Don's problem down the road, but rather we installed a brand new Hydroholic pump in it's place which we ate most of our profit to make sure this was done properly. ---------------------------------------------I agree 100% that you guys handled the pump situation like stand up guys. But come on drug through the hose? He would have had to drag through the oilpan,transmission,differential,exhaust, etc to get to the line. Unless there was enough slack in the line for it to hang down 8 inches and rub on the ground which in that case is a complete fumble on your part and im definatly not ruling that out.Its not even the cost of the $50 hose that was the issue, im just confused on why one customer got taken care of so well that you would drive 6 hours each way to fix his car and in this case no effort was made to solve the problem?And i really doubt the hose would fail right where it was resting on the sharp point of the exhaust hanger. I realize that on any modified suspension you have to keep an eye on things but if he was told " I went ahead and just rested the hose on top of your exhaust the entire length of the car and didnt use anything to secure it to the car, but dont worry its heat resistant" he would have kept a closer eye on that area. And the fact that the hose has been replaced and attached properly to the car for 8 months without one issue leads to to belive that it was definatly an installation error. This post wasnt intended to rain on your I LOVE HYDROHOLICS parade but i just want to let everyone know that even the "hydraulic gods" make mistakes every once in a while. With that said, keep up the good work, all your projects come out awesome. --------------------------------------------- HYDROHOLICS DIDNT DO THE INSTALL. Hydroholics and Tre5 (Jeremy) are 2 different businesses. Yea they are associated with each other, but since Hydroholics didnt do the install, I dont see why this is issue you speak of is being discussed in this thread. Hydroholics has the best customer service in the hydraulics suspension industry. They have quality parts, and best of all local to me. I'm pretty sure Aaron drove 6 hours to Cali to fix an issue with a part that he sold, not an installation issue. As far as that hose rubbing through on the exhaust....I DOUBT IT! Hydraulic hose will take a lot of abuse and rubbing before it rubs through. I don't see it being possible for an exhaust hanger to rub though in 2 months. I have drug a hose for a few miles before it rubbed through. Ive seen hoses with slices to the steel braids still holding up. I think what Hydroholics did by selling the hose at cost was fair, since it was a used setup and they weren't the actual installer.