AIM/Chassis Tech Discussion - Get Help

Originally posted by HotRodDime



as a moderator, WE WILL NOT TOLERATE any messages here, or anywhere else that are ONLY NEGATIVE and do nothing for anyone... Please, NO MORE negative posts in here or anywhere else without a REAL ISSUE to go along with your post

Thanks guys for all your support, keep the positive stuff coming!

Mike,

THANK YOU !!! I want this to be a positive experience to evolve Air Suspension.

THANK YOU ...BIG TIME... Joe Morrow Thank you so much for standing up Mike. Joe Morrow. I just want to clear issues, nothing more. I am so exicted to be part of the .... WHERE ARE WE GOING .. I will absolutely take care of any unresolved issues. THANK YOU MR. MIKE ALEXANDER for standing up!!!!!!!! My M

Edited: 9/16/2008 4:34:55 PM by GraphicDisorder

Originally posted by joemorrow



Originally posted by HotRodDime



as a moderator, WE WILL NOT TOLERATE any messages here, or anywhere else that are ONLY NEGATIVE and do nothing for anyone... Please, NO MORE negative posts in here or anywhere else without a REAL ISSUE to go along with your post

Thanks guys for all your support, keep the positive stuff coming!

Mike,

THANK YOU !!! I want this to be a positive experience to evolve Air Suspension.

THANK YOU ...BIG TIME... Joe Morrow Thank you so much for standing up Mike. Joe Morrow. I just want to clear issues, nothing more. I am so exicted to be part of the .... WHERE ARE WE GOING .. I will absolutely take care of any unresolved issues. THANK YOU MR. MIKE ALEXANDER for standing up!!!!!!!! My M



Ive been deleting posts in this thread for 2 hours that didn't belong.

Edited: 9/15/2008 9:57:00 PM by GraphicDisorder

Originally posted by rrusd



Well hot damn!!! I hope this really comes to light, and makes AIM the Company it could've been years ago. I bouth my first lowering kit from AIM, and everthing fi OK I guess. It was just super late getting to me. It was ordered about 5 weeks prior to Xmass, and didnt get to me till mid Jan. But I still have the 2" dropped spindles on my Dime. Been on there since 1996. Good luck Joe, it seems like you are really trying to do the right thing. rrusd

I will remain here to take the abuse, or the constructive criticisms to bring the community to a higher level. I am here to make things better, not to pile on the abuse.

I emailed Joe today. I told him what my past experience with AIM was. I also told him I was looking to purchase a set of Mazda spindles. I was confused on the prices I was seeing around the internet for the spindles. Joe was quick to respond to my email. We worked out the past issue I had and he offered me the best price I could ask for on the spindles. He had an employee call me to set up the purchase within an hour of our emails. I recieved another call at about 5:45 this evening saying that they went out today, and I should have them tomorrow.
Thanks Joe, and the guys at AIM.

Damn, I wanna know what the people said that got the comments bumped.... I guess I should paid more attention to this thread....

we're doing our best NOT TO DELETE posts, but if there is blatant bashing that is uncalled for and the post will be edited the first time as a warning and then deleted the 2nd time around

keep it positive and informative guys for all those concerned

Thanks again everyone for all your support!

wow. now i've run my laptop battery down and my eyes are burning from reading this for over an hour.

Joe, i have to say i commend you for facing the firing squad like you have. I never thought it would come to this, and it seems to be mostly positive. I personally have never bought anything from AIM due to the negative feedback i've heard from most people. My only attempt to buy anything was the street scene style sport mirrors for the s10. This was around 4 years ago, so forgive me if i'm misremembering anything. The streetscene mirrors from another company were $79 +$10 shipping, when i saw the ad for the same style mirrors at AIM priced at $39 i was pumped. When i called to order and found out shipping was $29, i got turned off and got the mirrors from the other site.

I actually do have a buddy that sold your bag kits for years and had little or no problems, but i have to say again i think it's a stand up thing you're doing. Keep it up, good to see you're moving forward, hope you have lots of luck in the future.

So how much would you charge to rent out the rolls?

Jumbo

In all my RMA experiences where the company was in the wrong, a new UPS PAID shipping label was sent to me in a box. This is usually common practice. And if it was a big screw up on their behalf they will not even make you ship back the bad part.

Would it be possible to sell your parts "raw"? Occassionally, we get a customer that has made their own attempt at installing whatever part they've purchased from you. Sometimes it is less expensive to modify the part to work than buy new parts, however, the funky-crackly powder coating on the parts I've seen is difficult to clean off.

Most of our customers want their parts custom painted anyway. Even if there would be no fittment issue, they would still need to be stripped.

Besides that, the powder coating doesn't hold up. It flakes off.

David Price from Idaho says:

"I believe Aim is doing great, by the way your customer service borrows Que's from some of the largest corporations in the world. Get a bunch of people together that are not familiar with the products that they sell, provide them with an environment that induces them not to care. and let them prove that to the customer, by showing there attitude.

Why is it you on the forums and in the adds? Put the people that the consumers deal with in your place. It's there job to resolve the issues. I don't mean that rudely, you have more than likely worked very hard with a great attitude, to get where you are today. You should not have to listen to every mini trucker that blew a bag, cry and bitch about the company you built."

This is a very constructive statement, so as a result, you do not have to look at my picture any longer. Starting with the next ads in Mini Truckin, Truckin, Sport Truck, and Street Truck. You will see pictures of the actual sales team and their personal emails. AND THEIR CELL PHONES. So when you cannot get thru, you can call them DIRECT.

David, thank you for the idea for this.